1. Introduction
London Computer Repairs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information when you use our website or services.
We are a UK-based business and comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect the following types of information when you use our services:
- Personal Identification Information: Name, email address, phone number, and physical address provided via our contact forms or booking system.
- Device Information: Details about your computer or device (e.g., model, operating system) necessary for repairs.
- Log Data: Information such as your IP address, browser type, and pages visited, collected automatically via cookies.
3. How We Use Your Data
We use your information solely for the following purposes:
- To provide computer repair and maintenance services.
- To communicate with you regarding your repair status, quotes, or appointments.
- To process payments and issue invoices.
- To improve our website functionality and user experience.
- To comply with legal obligations.
We do not sell, trade, or rent your personal identification information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
6. Your Rights (GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the information we hold about you.
- Right to Rectification: You have the right to ask us to correct information you think is inaccurate.
- Right to Erasure: You have the right to ask us to delete your personal information in certain circumstances.
- Right to Restriction of Processing: You have the right to ask us to restrict the processing of your information.
To exercise any of these rights, please contact us at info@londoncomputer-repairs.co.uk.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- đ§ Email: info@londoncomputer-repairs.co.uk
- đ Phone: 01708 597952
- đ Address: 126 Portway, London E15 3QJ, UK